FAQ

If you would like to change the shipping address on your order and have not received a shipping notification, please email contact@skinclea.com and we will do our best to update your order. If you have received a shipping notification for your item, we cannot change the order and recommend that you contact the carrier with your tracking number to rectify the issue.nous vous recommandons de contacter le transporteur avec votre numéro de suivi pour rectifier le problème.]

If you wish to cancel or change your order and have not received notification of shipment of your order, please send an email with the subject line "CANCEL ORDER" and your order number to contact@skinclea.com and we will do our best to accommodate your request. Please be sure to confirm your order selection before proceeding to checkout.

If you have not received an order confirmation via email or text message, please email contact@skinclea.com with the following details and a member of our team will be happy to assist you.

1. Order number (if you have it)

2. Shipping name

3. Shipping address

4. Contact number

We accept payments via all major credit/debit card companies, PayPal